Rental items shall be reserved only upon a receipt of signed Order Agreement and a fifty percent (50%) non-refundable "reservation" deposit. Full rent shall be due and payable at least thirty (30) days prior to the reserved rental date. Tofinity Decor reserves the right to cancel Customer's reservation if any balance of the rental reservation is unpaid fourteen (14) days or less prior to the reserved rental date.

Payment for Rental Items and/or Services may be made via:

- Zelle: events@tofinitydecor.com

- Cash App: $tofinitydecor

Any other form of payment shall require prior agreement between Tofinity Decor and Customer.

To account for damaged and/or missing items:

• Your Total Cost includes a 25% damage deposit. This fee is not optional but is fully refundable within 72 business hours after the event, barring any potential damage, theft, loss, and/or excessive wear of Rented Items.

• Client is responsible for loss, damage and/or excessive wear of items, and will be responsible for the cost of replacement or repair while Rented Items are in Client's possession (from time of delivery/setup until items are picked up by Tofinity Decor staff). Client is responsible for ensuring all Rented Items are in the same condition in which they were received, except for ordinary use, wear and tear. If event is outdoors, Client is to ensure that Rented Items are protected from the weather at all times. Rental property is NOT to be moved beyond the immediate premises of the delivery and set-up. There will be an extra cleaning charge for any wax, excessive grease/soiling, ink and/or hard to remove stains on linens and fabrics.

• Any items considered un-rentable by Tofinity Décor standards will be charged at full replacement value. Any assessed damage and/or excessive wear will be automatically subtracted from the Damage Deposit fee, and the remaining balance will be refunded to Client if applicable. If the assessed damage should exceed the Damage Deposit fee, the repair or replacement cost will be presented in a separate invoice payable within 1 week of receipt of invoice. For any assessed loss, the replacement value of items will be determined by age and condition at time of rental at the discretion of Tofinity Decor.

Please send us an email at rentals@tofinitydecor.com and we will be happy to answer any additional questions you may have.